Sales Development Representative – MRS Platform (FS)

Location: Malaga (Hybrid)

Snowdrop provides pioneering solutions centred around transaction enrichment and geospatial services in partnership with Google Maps and Visa. Our clients are financial service providers such as banks, FinTechs, and payment providers, and the biggest brands in the Transportation, Travel, and Real Estate sectors across Europe, the Middle East, and Southeast Asia.

Our focus is to enable clients to create compelling consumer experiences by cleaning up messy payment information and instead providing clear merchant names, logos, and categories. Our leading solutions enable consumers to understand where each transaction took place, visualise their spending habits, and use new features such as sustainability / ESG tags and spending insights.

We are a small, profitable, and privately held company, headquartered in the UK with offices in Bath, London, Malaga, Sevilla, and Singapore. We are looking for talented people to join our international team – people who want to have a big impact not only on the future direction and growth of the company but across the broader industry and touch the lives of millions of consumers through our partnerships and our expanding customer base.

For more information about the role, please see below:

Snowdrop is looking for a Sales Development Representative (“SDR”) responsible for generating new business opportunities by identifying, contacting, and helping qualify potential customers (“prospects”). The SDR will work to help build the top of the sales funnel activity. This is a ‘business development’ role focussing on identifying, approaching, and engaging potential new customers through strategic cold calling, email outreach, and targeted insight-based campaigns.

The SDR’s primary objective is to get into conversations with product decision-makers in the financial services industry and create interest and demand in Snowdrop products.

  • Identify and qualify prospects and key people working there (“stakeholders”), apply qualification criteria such as “BANT”
  • Generate new leads through cold calling, emailing, and social media outreach, including reaching out via partners such as Google Maps and the Google Cloud sales teams
  • Work with sales and marketing to organize video calls or preferably face-to-face meetings for sales and execs at specific events (trade shows or conferences)
  • Use a variety of ways (LinkedIn/social media, email campaigns with Google, cold calls, networking at events, etc.) to engage these potential customers
  • Work with the sales team members to qualify these leads and determine their sales potential
  • Schedule at least 1 introductory meeting at least every 2 weeks, average of 6 per quarter
  • Work with the sales team members to qualify these leads and determine their sales potential
  • Maintain and update our sales leads and opportunities in our CRM system
  • Promptly send follow-up emails outlining the next steps after each meeting or interaction
  • Share appropriate marketing and sales materials with prospects and opportunities
  • For confidential information, ensure steps are put in place
  • Maintain and update our sales leads and opportunities in our CRM system, including entry into CRM of key stakeholders for qualified opportunities
  • Report to sales manager on weekly, monthly, and quarterly results
  • 2-3 years of experience in sales or a customer-facing position and/or actively reaching out to prospects
  • Excellent communication skills, concise and professional written and verbal abilities in English
  • Highly organized and structured
  • Driven and highly motivated to learn and earn with a brilliant team
  • Ability to think critically and exhibit high emotional intelligence in various situations to build consultative rapport with prospects and team members
  • Curious and able to ask insightful questions as they seek to better understand and learn
  • Resourceful and Proactive
  • Confident and not easily discouraged by rejection
  • Strong work ethic, individually and as a team player
  • Experience working with or in Financial Services and/or in an international context
  • Experience working in Sales or Customer Service areas, including managing opportunities in a CRM
  • Experience (or knowledge) of Tech/APIs/SaaS
  • Additional language skills (eg. Spanish, French, Thai, Arabic preferred)
  • Full-time Permanent Contract after a successful probation period of 3 months
  • Competitive Pay
  • Accelerated path for rapid career growth into Sales, Account Management, Product Support, Business Analyst, or other areas as we grow as a company
  • Join a dynamic, multinational company with a “challenger” culture
  • Participate in bi-annual company offsites in Spain and the UK.
  • Based in our offices in central Málaga (Calle Larios), following a hybrid working model with a minimum of coming into the office 3-4 times a week in the initial months.